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Tico Coffee Roasters

<p>We offer a variety of decaffeinated teas that you can purchase from our <a href="https://www.ticoroasters.com/collections/tea/decaf-tea" rel="noopener noreferrer" target="_blank">online store</a>.</p>

We offer a variety of decaffeinated teas that you can purchase from our online store.

Do you have Decaf Tea?

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What is Shop Pay Installments?

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Do you offer a discount for military or first responders?

Returns and Refunds

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Do you have Decaf Coffee?

How should I store my coffee?

Shipping

How to ship to a Military Address?

Where is my order?

What is the Shipping Protection?

I paid for Shipping protection, how do I file a claim?

Shipping Protection

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What is the protocol for curbside pickup during COVID-19?

Curbside Pickup

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What if I make a return on a purchase made through Installments with Shop Pay?

Which payment methods are accepted if I use the option to pay Installments on Shop Pay?

Shop Pay Installments

How to calibrate a grinder for a great cup of Espresso

Adjusting the Dose and Grind Size for a great cup of Espresso

How to stop pulling the shot by time, flow color or weight

Coffee

Coffee & Tea

What does carbon neutral mean?

What is a carbon neutral order?

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Why did you choose the projects on your website specifically?

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What’s the difference between planting new trees and protecting existing forests?

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Carbon Offsetting

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I am a wholesale customer, can I join the Golden Beans Rewards Program?

How can I earn Golden Beans?

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I'm very close to earning a reward, can I buy extra Golden Beans to get there?

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Golden Beans Rewards Program

Wholesale Program Overview

Creating account for Wholesale Online Ordering

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Ambassador Program