When we say orders will be “carbon neutral” (“net zero” is another term you’ll hear), that means that we will eliminate, capture, or otherwise mitigate all of the carbon emissions created from making Tico Coffee Roasters' products and shipping them to your door.
We will buy an offset that funds projects that reduce greenhouse gas (GHG) emissions like protecting forests or building wind farms. Carbon offsets pay to reduce the global GHG total instead of making radical or impossible reductions of your own.
You can think of it like a "payment" to a project that will reduce harmful carbon dioxide from the environment, and it will not at all impact your shipping whatsoever.