Returns and Refunds

  • How do I make a return?

    Tico Coffee Roasters wants you to be 100% satisfied, and we stand behind our orders and service. If we make a mistake we fix it, if there is a problem with the product we work with you to resolve the problem. However, if for any reason you are not completely satisfied with your coffee or tea, pl...
  • How do I ship my return items back?

    To return your product, you should follow the return instructions and mail your product to: 1334 Dell Ave, Ste. G, Campbell California US 95008. Please note the Return Authorization Number (RAN) on your package so we can identify your return. You will be responsible for paying for your own shipp...
  • How do I get my refund after my return?

    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied t...