What shipping methods are available for coffee or tea?
Coffee and tea orders are shipped via either USPS First Class, USPS Priority, USPS Priority Express or UPS.
- First Class and USPS Priority have a stated estimated shipping time of 1-5 days, while USPS Priority Express offers a 1-2 day expedited service.
- UPS has a stated estimated shipping time of 1-5 days.
What shipping method are available for accessories and merchandise?
Our standard shipping option for accessories and merchandise uses USPS Priority and UPS for smaller orders and FedEx Ground and UPS for larger orders.
- USPS Priority has an estimated shipping time of 1-3 days, while UPS estimates 1–5 days.
- FedEx Ground estimated shipping times are 1-5 days
Our expedited shipping option uses FedEx Express for both large and small items.
Is shipping included?
When purchasing coffee, tea, accessories or merchandise from the online store, shipping is calculated dynamically, based on weight and destination, and is added at checkout. Standard shipping on online orders over $35 is free.
Subscriptions have standard shipping already included in the price.
When will my coffee ship?
Individual Orders
With some exceptions, orders placed via our online shop will roast and ship:
- the next day if ordered by 1:30 PM PST
- two days later if ordered after 1:30 PM PST
- the forthcoming Monday if ordered between 1:30 PM PST Thursday and 1:30 PM PST Sunday
Subscriptions
You can always view the upcoming charge date on your subscription by heading to the Subscriptions section of your account dashboard.
If you are a new subscriber or have started a free trial, welcome! Your first order was created when you signed up and will roast and ship on the first Wednesday of each month.
When will my merchandise ship?
Most coffees, teas, accessories and merchandise orders ship out in 1-2 business days. For some accessory items we have a slight leadtime and they will ship in 3-5 business days and we have indicated that on the product page.