Shopping

  • What payments methods are available for online shopping?

    When you purchase from our online store we offer you several payment methods. You can choose what payment method is the most convenient for you. Credit Card Payments (we accept VISA, MasterCard, American Express, Discover, JCB, Diners Club) Apple Pay (when you are using an Apple device for your ...
  • What is Shop Pay?

    You can use Shop Pay to speed up checking out from participating Shopify stores, like Tico Coffee Roasters. Shop Pay uses your email address to recognize you at checkout and automatically fill in your payment and shipping information. If you opt in to Shop Pay, then Shopify saves the following s...
  • What is Shop Pay Installments?

    How it works Add items to your cart (or shopping bag). Check out with Shop Pay. Choose to pay in 4 installments. Your first payment is either due at checkout or 2 weeks after your purchase. The next 3 remaining installments are automatically charged to your card saved on Shop Pay every 2 weeks. ...
  • Do you offer a discount for military or first responders?

    To thank you for your service, we've partnered with GovX to offer a discount on our store. This offer is eligible for: Current & former U.S. military Military spouses & dependents First responders including law enforcement, fire, and EMS Federal, state, and local government employees Ho...
  • Do you offer Gift Cards?

    Tico Coffee Roasters gift cards are available and valid at our Roastery and our mobile cafe. If you’re unable to visit any of our locations but would like to order one or several gift cards, please reach out to us at sales@ticoroasters.com for more information. If you do not want or need a phys...
  • How do I apply my discount code?

    If you have a discount code and want to use it for your order, you will be able to add it to your order during checkout. When you have added all your items to your cart and are ready for checkout, go to your Cart and on the right side you will see all products in the cart and you will have an op...
  • What does carbon neutral mean?

    When we say orders will be “carbon neutral” (“net zero” is another term you’ll hear), that means that we will eliminate, capture, or otherwise mitigate all of the carbon emissions created from making Tico Coffee Roasters' products and shipping them to your door.
  • What do I need to know before applying for Shop Pay at the Point of Sale?

    Am I eligible for installments? If customers are over the age of 18, reside in the US, and are paying in USD, they are eligible to apply for Shop Pay Installments. What is Shop Pay and why do I need to create an account? Shop Pay is a virtual wallet that offers several benefits for customers. ...
  • What do I need to know during and after applying for Shop Pay at the Point of Sale?

    Where do I go for support? Scan the QR code on the back of the tent card. This links to the Affirm x Shop Pay Installments Help Center. Post-purchase email communications from Shop Pay to the customer will also include these support resources. Do I have to provide this personal information? Ye...